I get a lot of emails asking me the following questions, most of them are lovely and asking for help, and we wont mention the ones that aren’t so lovely! Anyhow I thought it would help to create a trouble shooting page to answer all those questions, please do let me know it I have missed anything.
Where To Download My Free Alphabets And Files
If you’re on this page because you cant find the download of a free alphabet? Go back to the project page and look for the banner image that says subscribe here, get the files here or words to that effect.
Click on the banner and a pop up will appear, where you can sign up to access your free files.
Or Sign Up Here For A Link To My Members Area.
Here you can search for and find all of my projects.
If The Pop Up Doesn’t Appear
If the pop up doesn’t appear you may have a pop up blocker. If that’s the case, turn it of or email me and I will subscribe you from my end but you must give your permission.
Simply email me at email@example.com saying please subscribe me, which I will do and pop you the link to the members page. Please note I am a busy mum and we’re all on different times so this will not be immediately. But I do try to do as soon as I see them.
If you have already subscribed to my blog and downloaded free files, you will not get an email with the projects because you are already the subscriber. You need to go to the members area for the download. The links to the members area is in your newsletter I send out, search Extraordinary Chaos is your mailbox.
If You Don’t Get The Email?
Then its either in your spam folder or your mail system has blocked my email, again email me, I will check you have subscribed and send you the link to the members area from my blog email, which is different from my subscription email.
The Files Come In A Google Drive Folder
To download them simply click on the file and click the download arrow, this is in the right hand corner on my Mac.
Some files have do be downloaded one by one, however you can bulk select them by clicking on the file and holding shift and down until you have selected them all. But they have to be uploaded to design space one by one. As far as I am aware there is no other way. If you want help bulk downloading my files check out this Tok Tok video, which explains how.
To Add You Free Files To Cricut Design Space, read this post and follow these instructions.
Do I Supply SVG Files
All of my latest cut files and alphabets have PNG and SVG versions, the older ones will take me a little time to get through, they will appear in the download file as and when I do them. If there is a certain file you are desperate for let me know and I will put it on my list to do next.